monitoring and
CONTROL
Monitor and manage your services in a smart way with DataMiner
Any data source. End-to-end monitoring
The connectors used in DataMiner, which can be developed by any user, are XML files and allow the connection of the system to any type of equipment or system with known communications protocol for monitoring and control (SNMP, REST, SOAP, Serial, proprietary).
Usamos tecnología de modelado de datos en DataMiner (DOM) para agregar a nuestro sistema información relevante procedente de equipos o plataformas que no dispongan de protocolo de comunicaciones (sistemas de gestión inventario, CRMs, etc). Esto garantiza la supervisión extremo a extremo.
Monitoring services
It is often essential to know the degree of impact that an incident has on the monitored system and the consequences for users. To this end, we create interfaces based on services and the level of risk of an incident in each of them.
SLA
On top of the service layer we build a fully customisable and versatile solution that monitors the status of SLAs with customers and suppliers, making it easy to take action before contracts are breached, status trends occur or penalties are incurred.
IA
The advanced data analysis provided by the system allows predicting behaviours and generating warnings in case the monitored system does not behave as expected.
Automatic ticket management
Combining object modelling, end-to-end monitoring and automation capabilities, we integrate incident tracking systems, aggregating valuable information from the incident itself.
Automation of the recovey process
The correlation and automation modules allow the creation of automatic service recovery processes in an easy and intuitive way for the user, adding, in addition to the internal logic, visualisations for a better understanding of what is happening in the network.
Redundancy management
Using the DataMiner modules it is possible to provide groups of devices without physical redundancy with software redundancy including copying of configurations, on-air commissioning and configuration of optional parameters.
Mass configuration of equipment
Thanks to the use of DataMiner connectors and modules, it is possible not only to individually configure device parameters, but also to load configuration templates or salvos.
Advanced notifications
Alarm, trend or status notifications can be sent to any type of target application such as Teams, Slack, Email, WhatsApp, Telegram or SMS upon any system event, scheduled action or user request.
